Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the details regarding our shipping policies.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders or there is an unexpected delay, your order may take longer to process. We will notify you via email or phone.

Shipping Methods and Delivery Times

We offer the following shipping options:
- Standard Shipping: Delivered within 2-7 business days.
- Expedited Shipping: Delivered within 2-5 business days.
- Express Shipping: Delivered within 1-2 business days.
Delivery times may vary depending on your location, product availability, and shipping carrier.

Shipping Rates

Shipping charges are calculated at checkout based on the weight and destination of your order.
Free economy shipping on orders over $50

International Shipping

We currently offer international shipping to Canada
International customers are responsible for any customs duties or taxes that may apply.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can track your package.

Lost or Damaged Orders

If your order is lost or damaged during shipping, please contact our customer service team at Muds3dGoods@gmail.com as soon as possible.
We are not responsible for items that are stolen after delivery, but we will assist you in resolving any issues.

Address Accuracy

Please double-check your shipping address during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Returns & Exchanges